Question 1

Whats the return policy?

Accepted Answer

In the unlikely event that you are unhappy with a Product you receive, we will be happy to refund that item, as long as the following measures are followed.

• The item you wish to return must have been received within the last 28 days, unused and within the original packaging.
 • It must arrive safely back to us with no damages or defects
 • We cannot cover the cost of the return shipping, unless the item you are returning was damaged, faulty or incorrect due to our fault and/or negligence.

If you wish to return your item, please send us an email to: contact@amareluxuryfragrance.co.uk(mailto:contact@amareluxuryfragrance.co.uk)

Question 2

What is your shipping policy?

Accepted Answer

All orders are sent via Royal Mail 2nd class, with a cost of £2.85 for orders below £40.

Get free shipping on orders over £40.

Royal Mail aims for a door-to-door service within 72 hours - excluding Sundays - but please note that it may take longer.

Question 3

What are the candles made from?

Accepted Answer

Amare candles are made with premium natural soy wax, developed from soybeans. It’s 100% natural and burns slower than paraffin, so that means longer lasting candles. 
 • We use cotton wicks in all our candles
 • All Amare fragrances are phalate and paraben free.
 • They are poured by hand in small batches. No mass production or machines involved.

Question 4

Are your candles kind to the environment?

Accepted Answer

Yes, all our candles are made from natural wax blends. These have lower melting point than paraffin wax, therefore resulting in a longer lasting, cleaner burning candle.
There are no preservatives or additives used. Kind to you and the environment

Question 5

Are the candles poured by hand?

Accepted Answer

All our candles are poured by hand by our suppliers.

Question 6

Where do you ship to?

Accepted Answer

Currently, Amare ships anywhere in the UK and the Channel Islands except Northern Ireland.

Question 7

What is your packaging made from? Is it sustainable? Recyclable?

Accepted Answer

Yes, all recyclable and reusable cardboard boxes, paper packaging, and paper parcel tape.

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