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Frequently asked questions

  • Whats the return policy?
    In the unlikely event that you are unhappy with a Product you receive, we will be happy to refund that item, as long as the following measures are followed. The item you wish to return must have been received within the last 28 days, unused and within the original packaging. It must arrive safely back to us with no damages or defects We cannot cover the cost of the return shipping, unless the item you are returning was damaged, faulty or incorrect due to our fault and/or negligence. If you wish to return your item, please send us an email to:
  • What is your shipping policy?
    All orders are sent via Royal Mail 2nd class, with a cost of £2.85 for orders below £40. Get free shipping on orders over £40. Royal Mail aims for a door-to-door service within 72 hours - excluding Sundays - but please note that it may take longer.
  • What are the candles made from?
    Amare candles are made with premium natural soy wax, developed from soybeans. It’s 100% natural and burns slower than paraffin, so that means longer lasting candles. We use cotton wicks in all our candles All Amare fragrances are phalate and paraben free. They are poured by hand in small batches. No mass production or machines involved.
  • Are your candles kind to the environment?
    Yes, all our candles are made from natural wax blends. These have lower melting point than paraffin wax, therefore resulting in a longer lasting, cleaner burning candle. There are no preservatives or additives used. Kind to you and the environment
  • Are the candles poured by hand?
    All our candles are poured by hand by our suppliers.
  • Where do you ship to?
    Currently, Amare ships anywhere in the UK and the Channel Islands except Northern Ireland.
  • What is your packaging made from? Is it sustainable? Recyclable?
    Yes, all recyclable and reusable cardboard boxes, paper packaging, and paper parcel tape.
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